Hostgator utilizes cPanel, a graphical web-based control panel that helps users quickly and easily manage their websites and hosting accounts based on a three tier structure. Each tier is based on the user’s needs for cPanel and is different for administrators, resellers and end-user website owners (the three tiers). cPanel supports applications that run off Apache, PHP, MySQL, PostgreSQL, Perl and BIND (DNS). Email based support includes POP3, IMAP, and SMTP.
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So why does Hostgator trust and utilize cPanel for all of its Web Hosting customers? Could there possibly be no other competitors out there? If so, then there isn’t any other choice but if there are, why does cPanel rise up above and stand in front of the rest?
cPanel has grown to become the standard for control panel’s worldwide, and have many reasons that they are. The primary reason though is the ease of use, and their ability to make a complex task of Web Site management, as simplified as possible. There is still usually a learning curve for first-time users or first-time website owners/managers, but cPanel offers built in video tutorials, and a getting started wizard to help minimize this learning curve as best it can; however, the learning and implementation is up to you!
I happened to come across a review of cPanel from a user who has extensive experience (seven+ years) with cPanel that was posted way back in 2011! For it to come up as a top search result on Google after three years, speaks volumes, first and foremost. What helps the validity of this user’s review is that he or she also has experience with other highly rated control panel alternatives to cPanel such as Plesk, Webmin, Ensim, and H-Sphere.
The user mentions that over his/her seven year usage of cPanel it has actually grown and gotten better over time. This is one of the most desirable things for any user of a product/service, increased functionality, usability and enhanced ease of use.
Now let’s return back to the juicy stuff. Anyone, yes, even you, can access cPanel via a live free demo, and get familiar with the Control Panel before you ever make a purchase. Since it is a demo, very little of what you actually do on the demo will go live, or change, but that isn’t the point. The point is to allow you to get a feel for the panel, its look, its functionality and begin chopping away at that learning curve.
As I mentioned above, each page, comes with a video tutorial along the top, to show you how to utilize the specific feature you’re in; even something as simple as chaning your password or updating your contact information comes with a video tutorial (yes, I looked at them all). There are the occasional pages that take you to the demo’s version of a non-accessible page.
Overall, cPanel’s ease of use for beginners, to unrestricted customization for advanced users, coupled with their support tools such as the video tutorial, makes them the best choice to fulfill Hostgator customers’ prerequisites of a control panel. Especially if you take into account the number of users who lack the expertise of Website Management, and need the knowledge and help, to reach a level of sufficiency themselves.